LockSee

Terms of Service

Welcome to LockSee! These Terms of Service ("Terms") govern your use of LockSee, a secure communication application designed for both Android and iOS users ("Service"). By accessing or using LockSee, you agree to be bound by these Terms and our Privacy Policy.

Acceptance of Terms
1. By creating an account, accessing, or using the Service, you confirm that you can form a binding contract with LockSee and agree to comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations.
2. LockSee reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website or within the application. Your continued use of the Service after such changes have been made constitutes your acceptance of the new Terms.
Introduction
1. LockSee provides a secure platform for communication, including text, voice, and video calls, as well as file sharing. The Service utilizes QR codes for secure connectivity without disclosing personal information.
2. You must be at least 16 years old to use our Application.
Account Registration
To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1. Procedure of registration
  1. Installation of LockSee Mobile Application: Once the Locksee App is installed, the user is asked to register using name, username, profile image, and mobile number. Users are then directed to the home screen using an OTP sent to their mobile number. Registered users can also log in using their Phone Number and OTP.
  2. QR Code Generator: The application generates a QR code on the user's device to establish a secure communication path with other devices. Once a user scans a QR code, the application automatically connects them with another user, enabling chat and other functions such as file sharing. The QR code generated can be shared via third-party applications like WhatsApp, similar to UPI payment QR codes, or scanned in person when both users are present.
  3. Communication Path Establishment: The application establishes a secure communication path between the user's device and one or more connected devices using the generated QR code. Even after QR code is scanned, the user shall not be able to view the personal contact details such as mobile number or email id of another person to whom it is chatting.
  4. Secure File Sharing: The application securely shares files between the user's device and the connected devices. Shared files can include text, voice and video calls, and data files such as images, audio, video, documents and hyperlinks that can redirect you to any third-party application or websites.
Privacy and Security
1. LockSee is committed to protecting your privacy and ensuring the security of your data. We prioritize the enhanced security communication between people as well for sharing file security and for that we came up with unique ideas to protect the privacy and the information of the user. The Service utilizes advanced security measures, including QR codes for connectivity and end-to-end encryption for communications.
2. LockSee ensures privacy by using incognito QR codes that conceal personal information, such as phone numbers, even after scanning. It features automatic QR reset technology, allowing users to connect through a one-time QR code, preventing multiple unwanted connections. The in-app QR codes are generated within the application and automatically reset after each scan or connection, ensuring secure and controlled user interactions.
3. In case of screenshot, users shall receive a notification indicating that a screenshot has been captured by another participant.
4. Please refer to our Privacy Policy for more information on how we collect, use, and protect your information. You can access the same on www.locksee.app/privacy.
User Conduct and Responsibility
1. You agree to use the Service only for lawful purposes and maintain a professional and productive relationship with other users of the Service.
2. You agree that the information entered by you while profile creation/ updation or using any of Services is true, current, complete and accurate in all respects. The Company is not responsible for any losses arising out of discrepancy in your data.
3. You shall report to us if You become aware of any disorderly, indecent, harassing or unprofessional behavior/conduct by any User of the Service
4. You shall keep your account information up to date.
5. You shall maintain the confidentiality of your account credentials.
6. You shall not host, display, upload, download, modify, publish, transmit, update or share any information or content which:
  1. uses offensive language or descriptions or is likely to harass, upset, embarrass, alarm or annoy any other person;
  2. is obscene, pornographic, violent, immoral or otherwise may offend human dignity
  3. is abusive, insulting or threatening, discriminatory or which promotes or encourages racism, sexism, hatred or bigotry;
  4. encourages any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offense;
  5. is defamatory or libelous;
  6. relates to commercial activities (including, without limitation, sales, competitions and advertising, links to other websites or premium line telephone numbers);
  7. involves the transmission of “junk” mail or “spam”;
  8. contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from LockSee or otherwise;
  9. impersonates any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  10. itself, or the posting of which, infringes any third party’s rights (including, without limitation, intellectual property rights and privacy rights);
  11. solicits gambling or engages in any gambling or similar activity;
  12. promotes or solicits involvement in or support of a political platform, religion, cult, or sect
  13. shows another person which was created or distributed without that person’s consent;
  14. use any other automatic device, program, algorithm or methodology, or any or equivalent manual process, to access, acquire, copy or monitor any portion of the Service, to obtain or attempt to obtain any materials, data or information through any means; or
  15. Interferes with another user's use and enjoyment of the Service
7. That we have zero tolerance policy and hence any of the afore-said acts shall be treated as a violation of the Terms of services and if such content or information is brought to our notice, then we shall be free to take strict and relevant action against such violation.
Advertising
1. Free users of LockSee may encounter advertisements within the application. These ads are designed to be non-intrusive and relevant to the user experience.
2. Premium subscribers will not see advertisements and will enjoy an ad-free experience.
Premium Membership
LockSee offers a premium membership that includes additional features such as enhanced privacy controls, and the ability to create and manage Lock Connect groups. Premium membership is available on a subscription basis, and the terms of the subscription will be provided at the time of purchase.
1. Premium Membership Benefits
  Premium members enjoy the following benefits:
  1. Ad-Free Experience: No advertisements within the application.
  2. Enhanced Privacy Controls: Additional privacy settings and controls.
  3. Permission Based Screenshot: If one user attempts to take a screenshot, the other must approve the action for it to be saved. If approval is denied, the screenshot will not be saved on the device.
  4. Lock Connect Features: Advanced group management and broadcast capabilities.
  5. Audio/Video Conference Calls: Premium users can initiate conference calls and it can be up to 16 participants without advertisement and interruptions.
  6. Special Profile Features: LockSee has initiated unique UI enhancements and premium member badges.
2. Payments
  1. You can manage your LockSee Premium subscription through the LockSee Premium section in the app. Payments are processed via Google Play Store or Apple App Store using their in-app purchase feature, and notably no payment information is stored by us. If your payment method is declined, you will need to update your payment information through the respective platform to avoid cancellation of your LockSee Premium subscription. Upon successfully updating your payment method, your new subscription period will start from the original renewal date, not the date of the successful charge.
  2. You may cancel your LockSee Premium subscription at any time by following the cancellation instructions in the LockSee Premium section under Settings in your LockSee account. Please note that once purchased, we shall not refund the amount even after canceling the premium subscription. All auto-renewal payments shall be managed through the Google Play Store or Apple App Store.
Content Sharing and Permissions
You retain ownership of the content you share using LockSee. However, by sharing content, you grant LockSee a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content. You are responsible for ensuring that you have the rights to share any content you upload to the Service.
LockSee Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis. LockSee disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. LockSee does not warrant that the Service will meet your requirements or that the Service will be uninterrupted, timely, secure, or error-free.
Limitation of Liability
- You expressly agree that LockSee shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) actions or statements made by any third party through the Service; or (iv) any other issues related to the Service.
- You expressly agree that LockSee is not responsible for unauthorized access to or changes to your transmissions or data, any materials or data sent, received, or not sent, or received, or any transactions conducted through the Service.
- You specifically acknowledge that LockSee is not liable for any infringement of others' rights, including intellectual property rights. Furthermore, LockSee is not responsible for any services provided or included in the application by third parties.
- LockSee does not guarantee compatibility with all operating systems, smartphones, networks, or their versions. The use of the smartphone, app, and automatic software updates may require updates to your device's operating systems, networks, and application software.
- Ensuring the application functions properly on your device, including maintaining sufficient battery backup and internet network strength, is your sole responsibility.
Indemnification
You agree to indemnify, defend, and hold harmless LockSee, its affiliates, officers, directors, employees, consultants, and agents from any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees) that arise from your use of the Service, violation of these Terms, or infringement by you or any third party using your account of any intellectual property or other right of any person or entity.
Data Protection
LockSee takes data protection seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. For detailed information on how we handle your data, please refer to our Privacy Policy at www.locksee.app/privacy.
Intellectual Property Rights
All intellectual property rights in the Service, including but not limited to trademarks, service marks, logos, design, copyrights, and patents, are owned by the concerned stakeholder of LockSee and by virtue of this, LockSee has exclusive rights to owe and exclusively enjoy such intellectual property rights. You may not use any intellectual property of LockSee without our prior written consent.
Third-Party Services
1. The Service may contain links to third-party websites or services that are not owned or controlled by LockSee. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that LockSee shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services. The inclusion of any link does not imply endorsement by the Company of the site or any association with its operators.
2. You acknowledge and agree that your use of any Linked Sites is subject to the terms of use, license agreement, privacy policy, or any other agreement of the third party. LockSee disclaims all responsibility for any disclosure of information or any other practices by any third party. LockSee expressly disclaims any warranties regarding your personal or other information that may be collected, processed, shared, or retained by any third party.
Termination
LockSee reserves the right to suspend or terminate your account and access to our services at any time, with or without cause, with or without notice. Upon termination, all licenses and rights granted to you in these Terms will immediately cease.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which LockSee is headquartered at Office No. E2-105, Mohammed bin Hamad bin Saif Al Ramahi, Al Muteena, Dubai, UAE without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within that jurisdiction.
Dispute Resolution
1. Mediation: In the event of any dispute arising out of or relating to these Terms or the Service, you and LockSee agree to first attempt to resolve the dispute informally by contacting each other. If the dispute is not resolved within 30 days of the initial notice through mediation, either party may proceed to resolve their disputes through arbitration as mentioned at 17.2.
2. Arbitration: If the parties failed to resolve their disputes under 17.1, then the dispute shall be finally and exclusively be resolved through arbitration, which may be initiated by either party by sending a written notice requesting the other party to appoint a sole arbitrator. The arbitration shall take place in Dubai, UAE
Miscellaneous
1. Entire Agreement: These Terms constitute the entire agreement between you and LockSee regarding the use of the Service.
2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
3. Waiver: The failure of LockSee to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
4. No Agency: No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship between you and us is intended or created by this Agreement.
Contact Information
If you have any questions about these Terms, please contact us at: help@locksee.app
Feedback and Suggestions
We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Service. You may submit Feedback by emailing us at help@locksee.app. You acknowledge and agree that all Feedback will be the sole and exclusive property of LockSee, and you hereby irrevocably assign to LockSee all of your rights, title, and interest in and to all Feedback, including all intellectual property rights therein.